WEDDINGS

INITIAL CONSULTATION

Following an initial enquiry to us we will arrange to meet with you. This is a chance for us to get to know each other and see if we are on the same page when it come to your plans. We will chat through your likes, dislikes and your personal style, every tiny detail and cover all other aspects of your day. This will enable us to get a much clearer picture of what it is you are dreaming of from your flowers. 


From this meeting we will provide you with personalised and bespoke suggestions, working with all the details you have given, we will try to make your vision a reality. It is at this point we will send you a quote. 


If you are as excited as we are by our chat then reserve your date! You can then relax knowing you're in good hands. We only take on one wedding or event per weekend so all our time and energy goes into creating your beautiful flowers. We will have regular contact , ensuring we are both up to speed with your ideas and requests. 


We will have a final meeting usually a month before your wedding date to go through your order, step by step to make sure you are happy with what designs have been agreed. Any final adjustments can be made and we will confirm numbers of buttonholes and other pieces. 


VENUE VISIT

At mint & moose we like to visit the chosen venue with our couples to see how you view the space. We will look at layouts and suitable locations for pieces. This enables us to really grasp your thoughts and ideas but also to make sure we understand the tone of the day/night. We will chat with your other suppliers , planners or stylists to make sure every part of the day comes together perfectly, checking setting up times and access so that's one less thing for you to have to worry about. 


ON THE DAY

This is what all the hard work and excitement has built up to, its our favourite part of the job. We finally get to unveil what we have been working towards. 


All the flowers are packaged up carefully and thoroughly checked over before being whisked off to the venue. We will check them again at their destination to make sure they are absolutely perfect. We can be on hand to help move arrangements between church and the reception if required.


You can be assured only the highest quality materials are used, sourced from local growers in the UK but also the finest Dutch suppliers. Everything is checked ruthlessly and unless its absolutely perfect, they won't be used.


FAQS

  • WHERE ARE YOU BASED?

    We work from a home studio based between York & Selby, North Yorkshire. Its here where the magic happens!

  • WHEN IS THE BEST TIME TO GET IN TOUCH?

    Consultations are currently available:


    Monday - Friday

    9.30am -1.30pm and from 7pm.

    Saturday 

    11am - 4p


    We have decided to continue doing initial consultations by Zoom or phone. This has proven popular with couples over that last couple of years,  as its an easy way to schedule in meetings around everyones diaries, regardless of where you are based. 


    Prospective clients usually get in touch a year or more in advance. We only take on one wedding per week so it is important to get in touch as soon as possible to save disappointment, as some dates are more popular than others.

  • HOW DOES A CONSULTATION WORK?

    Having received an initial enquiry from you, we will be in touch to organise a call with you. This is a chance for us to get to know each other and see if we are on the same page when it come to your plans. We will chat through your likes, dislikes and your personal style, every tiny detail and cover all other aspects of your day. This will enable us to get a much clearer picture of what it is you are dreaming of from your flowers. 


    From this meeting we will provide you with personalised and bespoke suggestions, working with all the details you have given, we will try to make your vision a reality. It is at this point we will send you a first draft quote via email. 


  • HOW DO WE PROCEED WITH OUR BOOKING?

    If you're happy with the draft quote you have received, we ask for a £150 booking fee to secure your wedding date with us (this is non refundable but deducted from the final balance). From there, we will then refine your quotation adding more detail.  Nothing is set in stone, so if you wish to discuss further ideas or make amendments then your quote can easily be adapted. 

  • HOW MANY WEDDINGS DO YOU COMMIT TO EACH WEEK?

    We commit to just one wedding per week. This allows us to dedicate our time to your wedding and allows us to take great care in making the details perfect without any distractions or compromises. 


    We also limit the number of weddings we take on throughout the year so we aren't burnt out towards the end of the season. 

  • DO YOU HAVE A MINIMUM SPEND?

    Moving forward we have decided to introduce a minimum spend for new clients of £1800.


    We have a minimum spend because we logistically can only take on one wedding per week no matter the size.  The rise in costs from flowers to fuel means we have to cover ourselves. 


    That said, if you'd like to discuss your wedding but have a lower budget in mind but think our style is for you, then its worth popping an email to us. We may able to help or suggest another florist who has a simialr vibe. 

  • HOW DOES DELIVERY & SET UP WORK?

    Leading up to the wedding a time frame will be discussed, dependent on the scale of styling we usually aim to deliver 2-3 hours before.. For ceremonies we like to promptly set up and be cleared away in plenty of time before guests arrive.


    Alot of our weddings require us to stay on site to reuse pieces following the ceremony.  So whilst a room is being turned around we will assist making sure the flowers look perfect. 

  • DO YOU CHARGE FOR DELIVERY?

    To cover costs we do charge a delivery fee. How much that is will depend on distance and will be worked out on an individual basis. This is included in your quote. It is to cover our time, distance travelled and any freelancers we may need to bring  in if it is a large installation. 

  • DO YOUR PRICES INCLUDE VAT?

    Yes. All our prices include VAT. 

  • WHEN DOES FINAL PAYMENT NEED TO BE MADE?

    Final decisions need to be made 4 weeks before your wedding date. We will speak regularly throughout the year to keep each other up to speed on things.  As it gets closer to the big day, we can meet in person to go through final plans as many times as needed. A venue visit may be helpful to us both also. 


    The full balance of your final invoice is due to be paid no later than 14 days prior to your wedding date. Late payment may affect your order. In the event of cancellation of our services for any reason, a full refund will not be possible after this date.